Welcome to OneLock. The following Terms of Service apply when you view or use the services provided at OneLock.com. Please review the following terms carefully. By accessing or using the service, you signify your agreement to these Terms of Service. If you do not agree to these Terms of Service, you may not access or use the service.
OneLock respects the privacy of its service users. Please refer to the OneLock’s Privacy (found here: https://www.onelock.com/privacy.php) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the service, you signify your agreement to this Privacy.
The service allows you to send secure messages and files to anyone using end-to-end encryption. It also allows you to manage and store your passwords and personal information in the cloud securely and with ease.
You need to be at least 13 years old to register for and use the Service. However if you are not of age to use this service you may do so with the consent and under the supervision of a parent or guardian. If you are a user who signs up for the service, will create a personalized account which includes a unique username and a password to access the service and to receive messages from the OneLock, you agree to notify us immediately of any unauthorized use of your password and/or account. OneLock will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your member name, password and/or account.
Your permission to use the site or app is conditioned upon the following Use Restrictions and Conduct Restrictions: You agree that you will not under any circumstances:
When you create your own personalized account, you may be able to provide (“User Content”). You are solely responsible for the User Content that you post, upload, link to or otherwise make available via the service. You agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. OneLock, however, reserves the right to remove any User Content from the Service at its discretion. The following rules pertain to User Content. By transmitting and submitting any User Content while using the service, you agree as follows:
Opinions, advice, statements, offers, or other information or content made available through the service, but not directly by OneLock, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. OneLock does not guarantee the accuracy, completeness, or usefulness of any information on the service and neither does OneLock adopt nor endorse, nor is the OneLock responsible for, the accuracy or reliability of any opinion, advice, or statement made by parties other than OneLock. OneLock takes no responsibility and assumes no liability for any User Content that you or any other user or third party posts or sends over the Service. Under no circumstances will OneLock be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Service, or transmitted to users.
Though OneLock strives to enforce these Terms of Service, you may be exposed to User Content that is inaccurate or objectionable. OneLock reserves the right, but has no obligation, to monitor the materials posted in the public areas of the service or to limit or deny a user’s access to the service or take other appropriate action if a user violates these Terms of Service or engages in any activity that violates the rights of any person or entity or which we deem unlawful, offensive, abusive, harmful or malicious. OneLock shall have the right to remove any such material that in its sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, or that might violate the rights, harm, or threaten the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution under Federal, State and local law. If you become aware of misuse of our Service, please contact us at support@onelock.com.
As part of the Service, OneLock may provide you with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to service subscribers. OneLock has no control over Third Party Sites and Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by OneLock, and OneLock is not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by OneLock. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the site.
(a) Termination of Repeat Infringer Accounts. OneLock respects the intellectual property rights of others and requests that the users do the same. Pursuant to 17 U.S.C. 512(i) of the United States Copyright Act, OneLock has adopted and implemented a policy that provides for the termination in appropriate circumstances of users of the Service who are repeat infringers. OneLock may terminate access for participants or users who are found repeatedly to provide or post protected third party content without necessary rights and permissions.
(b) DMCA Take-Down Notices. If you are a copyright owner or an agent thereof and believe, in good faith, that any materials provided on the service infringe upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act (see 17 U.S.C 512) (“DMCA”) by sending the following information in writing to OneLock’s designated copyright agent at info@onelock.com:
(c) Counter-Notices. If you believe that your User Content that has been removed from the Site is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the content in your User Content, you may send a counter-notice containing the following information to our copyright agent using the contact information set forth above:
If a counter-notice is received by OneLock’s copyright agent, OneLock may send a copy of the counter-notice to the original complaining party informing such person that it may reinstate the removed content in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may (in the Company’s discretion) be reinstated on the Site in 10 to 14 business days or more after receipt of the counter-notice.
You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under this Agreement.
Communications made through the service’s e-mail and messaging system, will not constitute legal notice to the Company or any of its officers, employees, agents or representatives in any situation where notice to OneLock is required by contract or any law or regulation.
For contractual purposes, you (a) consent to receive communications from the Company in an electronic form via the email address you have submitted; and (b) agree that all Terms of Service, agreements, notices, disclosures, and other communications that OneLock provides to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights. We may also use your email address, to send you other messages, including information about OneLock and special offers. You may opt out of such email by changing your account settings or sending an email to support@onelock.com.
THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, ONELOCK EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, ONELOCK MAKES NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS RESULTING FROM YOUR DOWNLOADING AND/OR USE OF FILES, INFORMATION, CONTENT OR OTHER MATERIAL OBTAINED FROM THE SERVICE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF WARRANTY, SO THIS PROVISION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ONELOCK, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, OR ITS LICENSORS OR PARTNERS, BE LIABLE TO YOU FOR ANY LOSS OF PROFITS, USE, OR DATA, OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, HOWEVER ARISING, THAT RESULT FROM (A) THE USE, DISCLOSURE, OR DISPLAY OF YOUR USER CONTENT; (B) YOUR USE OR INABILITY TO USE THE SERVICE; (C) THE SERVICE GENERALLY OR THE SOFTWARE OR SYSTEMS THAT MAKE THE SERVICE AVAILABLE; OR (D) ANY OTHER INTERACTIONS WITH THE COMPANY OR ANY OTHER USER OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT DISCLAIMERS OF LIABILITY, SO THIS PROVISION MAY NOT APPLY TO YOU.
We can amend these Terms of Service at any time and will update these Terms of Service in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in the Agreement. If you continue to use the site, you signify your agreement to our revisions to these Terms of Service. However, we will notify you of material chances to the terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of OneLock’s rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of an officer of OneLock. No purported waiver or modification of this Agreement by OneLock via telephonic or email communications shall be valid.
There is file size limit for sending encrypted files. That number is set to 200MB per file and up to 25 files per message and 50 files per upload for secure storage. The limits can be changed for custom accounts. Please contact OneLock to discuss further.
For InfoDoc files used in password and identity manager the limit is set 5MB per file per entry. InfoDoc files are screenshots, photos, documents you can upload with the entry. InfoDoc files are also encrypted local before uploaded to our cloud server.
For Premium and Team accounts you have 30 days grace period after account expiation date. Payment must be made to OneLock within 30 days of expiation to keep your data. After 30 days if we have not received payment of the due amount, we have the right to delete your files and data from our cloud servers. You may request for another 30 days extension (making it 60 days after expiration date) if you can't make a payment on time.
If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed consistent with applicable law. The remaining portions will remain in full force and effect. Any failure on the part of OneLock to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
You agree that any cause of action related to or arising out of your relationship with OneLock must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
These Terms of Service and your use of the Site are governed by the federal laws of the United States of America and the laws of the State of California, without regard to conflict of law provisions.
The Company may assign or delegate these Terms of Service and/or the Company’s Privacy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy without the Company’s prior written consent, and any unauthorized assignment and delegation by you is void.
When signing-up for Premium or Team Account you agree there is no refund if you use our services for more than 7 days from the sign-up date.
By using our services you agree to use OneLock as a normal use. We reserve the right to cancel your account if abnormal usage is detected. The word 'unlimited' means high number of entries, groups, messages or files but limit is put in place to protect OneLock from spam or abuse. This limit is high enough to not effect your everyday normal usage. If for any reason the limit is reached please contact OneLock.
By using our services you agree you are responsible remembering your master password for the login. If you forget your master password there is no way for us to recover. We can only reset your account and you will have to start over by creating new master password. All old data will be deleted since it used your old master password to encrypt.
Date Last Updated: May 20, 2017